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Booking.com Complaint - Run around from hight of incompetence.
Booking.com Complaint

Booking.com Complaint

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Run around from hight of incompetence.


Complained on BBB about canceled reservation that was charged regardless. Close out my complaint provisinary as resolved, boy I was wrong. Priceline referred to the Booking.com and assured that refund would be issued. Booking.com' Jessica Byrd gave out a promise about issuing 100% refund. 3 weeks later still have no refund, nor ability to talk anyone at the booking.com. Phone calls are unanswered with emails are ignored. False promises, bad business, immature personnel, inadequate resolutions. Will place another complaint with BBB.


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